Accounts & Passwords - Technology
Accounts & Passwords
Enroll in Passwordless Authentication
Passwordless Authentication is a secure authentication method that allows you to login to Office 365 services using the Authenticator app. Detailed instructions for setting up your account with passwordless authentication are available here.
CAC Registration
DoD CACs may be used for logon to NPS workstations, Office 365, and many other enterprise applications. To register for CAC login, visit https://nps.edu/group/technology/nps-cac-registration
Complete this process whenever you are issued a new CAC. You will still need to maintain a password and Microsoft MFA login as an alternative sign-in method.
Unlock or Reset NPS Password
Change your password if your current password is expired or forgotten. The Self Service Password Reset (SSPR) enrollment must be completed first before using this option. Unlock your account if your account has been locked out and you remember your password. Follow the instructions and select the option "I know my password, but still can't sign in." The Self Service Password Reset (SSPR) enrollment must be completed first before using this option.
Change Password
If you know your current password, you can update it by visiting Microsoft's Sign-In page, by navigating to this link and following the instructions to set a new password. This process helps keep your account secure with an updated and unique password.
New NPS Users
All new user accounts are required to change password upon first logon to an on-campus workstation or to Office 365. If you are a new user or your account requires a password change, you may go directly to the New User Password page to change your password. Set up your new account access for passwordless authentication.
NPS Accounts
NPS user accounts are managed by ITACS, but are created by other centers depending on your roll at NPS. Student Services Office creates accounts for resident students. The Registrar Office creates accounts for non-resident students. Human Resources Office creates accounts for Civilian Staff and Faculty. The Technology Assistance Center creates accounts for contractors and anyone outside of the previously mentioned categories and can assist with requests pertaining to account management, creation of email aliases and distribution groups, access to shared drives and folders, and removing old accounts. You can also manage your account online at Self Service Password Reset (SSPR) to unlock, reset, and change your account password.
Password Assistance
The Technology Assistance Center assists with password management and will help with unlocking NPS accounts, resetting passwords and troubleshooting account access. You can also manage your NPS account online at the Self Service Password Reset (SSPR). You can call the TAC for immediate assistance at (831) 656-1046 or by submitting a request.
Self Service Password Reset (SSPR)
NPS instituted a self-service password management solution that allows students, staff, and faculty members to reset, unlock, or change their password. This service requires an enrollment of multiple contact methods (app, phone, text, email), which you can later use to verify your account for authentication. It provides users with a cost-efficient, safe, and secure method to reset forgotten passwords including unlocking accounts. In order to enroll in both MFA and Self Service Password Reset (SSPR), follow the detailed instructions here.
To access this site type or select https://aka.ms/sspr/?whr=nps.edu in your web browser. Enroll by creating your password profile. Enrollment is a one-time process and takes only a few minutes. Manage forgotten or locked accounts by simply following the procedures to validate your contact info. Once enrolled, you may manage your contact methods at https://mysignins.microsoft.com/security-info.
For EXERN account password change, reset, or unlock, go to the Self-Service Password Management for EXERN accounts. EXERN accounts provides guest access to NPS services such as Jira, Wiki, Liferay, and Subversion repositories.
- Accounts & Passwords
- Audio-Visual Support
- Cloud Services
- Computers & Printing
- Download Software
- Installing DoD Certificates
- Liferay Support
- Multi-Factor Authentication (MFA)
- Phones
- Remote Access & Wireless Services
- Sakai LMS Help (Wiki)
- Sharepoint
- Teams
- Virus Protection
- Zoom for Government (Wiki)